|
 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
Background: CCSites.net is a division of Chester County Sites. Chester County Sites was established in 1995 and is located in East Fallowfield, Pennsylvania just outside the city of Coatesville. The foundation of our company was built on providing affordable and professional web site design services with high quality customer service and Internet technical support to Chester County small businesses and organizations. From the beginning, our Internet business of web site development was a great success and our business expanded as more and more small businesses became interested in our respected and successful Internet services. Shortly thereafter, we expanded our business to include web site hosting so we could control and provide fast, reliable and affordable web site hosting services for our new and existing customers. About the same time, we realized there was one more magical ingredient to a successful web site other than an impressive web site, reliable web hosting and superior customer service. The final step to a successful web site was web site promotion by way of search engine submissions and web site advertisement. By adding web site hosting, search engine submissions and web site advertisement to our Internet services, we had become a turn-key full-service Internet presence provider. For Chester County small businesses and organizations, priority web site promotion is offered for a minimal service fee. We add your web site keywords to our Chester County search engine, banner advertise your web site, add hypertext links to your web site and add other priority links to your web site from our web sites. The hundreds of Chester County surfers who visit our web site daily, will be able and more likely to more easily find your web site as well. Most of the success of our Internet business is due to the founder and president of Chester County Sites who has over twenty-five years experience in business computer programming, systems analysis and personal computer development and management stemming back to the introduction of the first personal computers to the business world. His expertise in the fields of computer operations and technology, networking systems, sytems integration and data conversion, the Internet and customer relations has resulted in complete customer satisfaction and confidence in our services over the years. Chester County Sites is known as a resourceful, honest and trusted web site design and hosting business all across the US and in most international countries. The demand for our services has lead us to shift our Internet business strategy to offer our web site services world-wide and is where we remain today. We can and will help you solve or accomplish any web site, hosting, advertising, Internet, integration related issue or project. Most importantly, we care to make your website work for you and it is our business to know how to make a web site work. While we provide the same Internet services to Chester County businesses, we provide web site design, hosting and promotion services to businesses and organizations anywhere in the world. We provide all web site related services, including all Internet related registration services, to establish a successful web site in a matter of days. We host and support all domain extensions including all international domains. We maintain zero tolerance to down systems and are committed to superior customer service and quick customer response. Our web servers are monitored 24 hours a day by qualified technicians, our software and hardware are upgraded as technology advances, our customers speak to real, concerned, experienced and qualified technicians to answer their questions and resolve their problems as quickly and accurately as possible -- the first time around. Technical support is available by phone from 8am to 6pm every business day while e-mail support is available 24 hours every day. Our statistics tell us that we retain 99% of our customers and our clientele doubles each year -- suggesting that we are doing something right. When you purchase our services, you will be assigned an account manager who will be your primary contact and who will become to know you personally and the details of your account over a period of time. You will also be able to communicate directly with the president of our company by phone or e-mail as needed. Summarized: Over the years, our experience has taught us that our customers demand and depend on fast and reliable web hosting services and quick and quality customer relations for a fair market price. When you choose our web site services, you can count on owning a successful web site, experiencing dependable and reliable web hosting and communicating with real people who care about your needs and will respond quickly to your questions and help you with your problems. All web sites can work. We know why most web sites fail. We can show you how to improve your Internet presence. It is not difficult -- it is our business to create successful web sites. We hope you will find our web site services and prices of value to your Internet business operations and decide to use our services to market your products or services on the Internet. We are among the best virtual domain hosting companies available anywhere on the Internet. Take a moment to see how our hosting options are designed to include features and options to fit every business hosting requirement! Our technical support system is great and we maintain an extensive online manual, find-it-fast search engine, online FAQs and incident report form to answer most of your hosting questions. Or, you can contact us by fax, phone or email! We custom design hosting plans when necessary. If you do not find a web site hosting option on our web site that will accommodate your web site hosting needs, contact us with your hosting requirements and we will quickly reply to you with our best offer! We can create any hosting plan and we give you the option to choose your hosting platform! We register domain names with our registrar for $20 per year, renewable for $20 per year. All registrars do the same thing -- manage who owns what domain, the only real difference is what you pay who. We create successul web sites for individuals and companies alike. We can usually schedule your web site within a few weeks and have it up and running two to four weeks later. Our Network: Our datacenter is located in Houston, Texas and is staffed 24/7/365. There are multiple OC48 SONET fiber rings that provide basic connectivity to eight access carriers. The datacenter is completely redundant, including a 2200 gallon backup diesel generator. There are over 580 smoke detectors throughout the 35,000 square foot facility, with a VESDA contaminate system. Guarantee: Your site will have a 99.9% uptime. If we fail to deliver, we will refund you! Platform We chose the Unix, Red Hat Enterprise Linux platform for our hosting customers since we agree with most Internet and networking professions that Unix, Red Hat Linux with Apache web server is the leading platform for open source computing. Red Hat Enterprise Linux delivers continuous value, speed, and stability and is certified by top enterprise hardware and software vendors. From the desktop to the datacenter, Enterprise Linux couples the innovation of open source technology and the stability of a true enterprise-class platform. User Control Panel We chose Plesk 7.5 Reloaded Control Panel for our hosting customers to offer them a fully featured web-based control panel that allows them to manage their domain through a web interface themself. The customer should have as much of the control and responsibility of managing their website as possible. With Plesk, the customer has the ability to manage all aspects of e-mail, files, databases, backups, FTP, CGI scripts, web site statistics and logs, and more. |
|
||
|